Shipping Policy

• We ship to the UK, EU, and selected international countries. See our website for a full list.

• Standard Delivery: 2–4 business days, £3.99 (free on orders over £50).

• Next-Day Delivery: Order by 2 PM GMT, £7.99 (available Monday–Friday).

• Saturday Delivery: £9.99 (order by 2 PM GMT on Friday).

• Standard: 5–7 business days, £9.99 (free on orders over £100).

• Express: 2–3 business days, £19.99.

• Delivery times: 7–14 business days (varies by country).

• Costs: Calculated at checkout based on weight and destination.

• Import duties, taxes, or customs fees are your responsibility.

• Orders are processed Monday–Friday (excluding holidays) within 24 hours of payment confirmation.

• Tracking numbers are provided via email once shipped.

• We do not ship to P.O. boxes, military addresses, or certain remote locations.

• Some products (e.g., fragrances) may be restricted by international shipping laws.

• If your order is lost or delayed, contact us with your tracking number.

• For undelivered orders marked as “delivered”, we will investigate with the courier; claims must be made within 14 days of the estimated delivery date.