Privacy Policy

• Personal Data Provided by You:

• • Contact details (name, email address, phone number, shipping/billing address) when placing an order, creating an account, or subscribing to our newsletter.

• • Payment information (credit/debit card details, PayPal account info) processed securely through third-party payment providers.

• • Preferences (size, style, communication opt-ins) shared during account setup or surveys.

• Automatically Collected Data:

• • Technical data (IP address, browser type, operating system, device identifiers, referral URLs) via cookies and similar tracking technologies.

• • Usage data (pages visited, products viewed, search queries, time spent on the site) to analyze user behavior.

• Data from Third Parties:

• • Social media profiles if you log in via platforms like Facebook or Google (with your permission).

• • Demographic data from trusted partners to enhance our marketing efforts (only with your consent).

• Process and fulfill orders (including delivery, invoicing, and returns).

• Communicate with you about order updates, shipping notifications, and customer service inquiries.

• Send marketing materials (promotions, discounts, new product alerts) if you opt in; you can unsubscribe at any time.

• Personalize your shopping experience (e.g., recommend products based on browsing history).

• Improve website functionality, product offerings, and service quality.

• Detect and prevent fraud, unauthorized access, or other illegal activities.

• Comply with tax, accounting, and other legal requirements.

• We retain your personal data for as long as necessary to fulfill the purposes outlined, or as required by law.

• Order details are kept for 7 years to comply with tax and legal obligations.

• Account information is stored until you request deletion, after which it is anonymized.

• Service Providers: Payment processors (e.g., PayPal), shipping partners (e.g., Royal Mail), and IT service providers who assist in operating our business, bound by strict confidentiality agreements.

• Legal Authorities: If required by law, court order, or to protect our legitimate business interests (e.g., investigating fraud).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, with prior notice.

• Access: Request a copy of the personal data we hold about you.

• Correction: Ask to update or correct inaccurate information.

• Erasure: Request deletion of your data (subject to legal exceptions).

• Restriction: Limit how we use your data (e.g., during a dispute).

• Portability: Receive your data in a structured, machine-readable format.

• Objection: Object to processing based on legitimate interests (e.g., marketing).

• Encryption of data transmission (SSL/TLS) and storage.

• Secure access controls to restrict data access to authorized personnel.

• Regular security audits and updates to prevent breaches.

• While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

• We use cookies (small text files) to enhance your browsing experience (e.g., remember your cart, preferences).

• You can manage cookie settings via your browser; disabling cookies may limit site functionality.

• Third-party analytics tools (e.g., Google Analytics) use cookies to track site usage; their privacy policies apply.